Saturday, November 24, 2012

The importance of responding to email

It amazes me how many people who are in community/public positions fail to respond to personal emails.

In my mind, if you hold a political office - you were elected by people - then you have a responsibility to them. You are my representative - whether that is on a city council, a school board, etc. If I send you an email regarding some concern or issue, I think that you have a responsibility to respond to my email - even if it is just to say "Thanks for letting me know your thoughts" or "Thanks for bringing this to my attention." Your constituents should not be left wondering if you ever received the email.

Somehow politicians at the big level get this - they have staff to respond and to deal with the deluge of emails. But politicians at the small level think they get a "pass" - when in reality they should be paying even more attention. Don't just seek me out going door-to-door when it is time for you to be re-elected, but take the 2-3 minutes to read my email and let me know you are doing your job.